What clients say about response time and cost

“We used to wait a full day for a tech. TotalPrintUSA had someone in our office the same afternoon, and the copier has stayed stable since the follow-up visit.”

“The audit showed we were paying for devices nobody used. Right-sizing the fleet paid for the managed service in the first two quarters.”

“Secure release was the gap in our HIPAA walkthrough. They implemented it without turning the nursing stations upside down.”

“Summer PM work was scheduled around construction. Labs came up clean in August, which had not happened in years.”

“I finally get one invoice format and a cost-per-page number I can explain to the board.”

“They figured out how to support a trailer that changes address every six weeks. That alone was worth the switch.”