Assess honestly
We would rather tell you a device should be retired than sell another service call on a machine past its economic life.
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A single print partner for every office you run
We started with a simple idea: downtime is expensive, and juggling dealers makes it worse. TotalPrintUSA brings repair, supplies, and fleet planning under one roof — with coverage built for all 50 states.
Our story
Built for multi-location teams who cannot wait
When a copier fails in a clinic, a courthouse, or a job-site trailer, “we’ll see you tomorrow” is not a plan. TotalPrintUSA is organized around response time: regional hubs, factory-trained technicians, and a dispatch desk that treats every ticket as a business interruption.
Alongside break-fix work, we run managed print programs — monitoring, automated supplies, and quarterly reviews — so the fleet gets quieter over time, not just patched.
We are organized to support multi-location teams with clear response targets, factory-trained technicians, and practical fleet recommendations.
At a glance
- 62 service hubs nationwide
- Coverage across all 50 states, including rural routes
- 4-hour average response target
- Support for HP and other major brands
- Programs for healthcare, education, legal, finance, retail, and construction
How we work with you
Write the SLA in plain language
Response targets, after-hours rules, and parts expectations are written so operations and IT can both use them.
Report what matters
Uptime, cost per page, and ticket age — not a 40-tab workbook nobody opens.