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Midwest Health Network reduced tickets and supply waste
A 14-clinic group moved from three dealers to one managed program with secure release and a tighter device mix.
The situation
A regional outpatient group had grown by acquisition. Each clinic kept its prior copier dealer. Nursing stations stored jobs on open trays, toner was bought locally when a shipment lagged, and IT could not answer a simple question: what does print actually cost?
What we did
We inventoried every device, enabled secure release on clinical floors, retired underused color units, and placed the clinics on one monitoring and supplies program with a written response target.
The result
Emergency tickets fell, supply spend dropped as retail buys stopped, and privacy walkthroughs stopped flagging unattended chart prints. The operations lead now has one report instead of three inboxes.